Frequently Asked Questions
Are your practitioners licensed?
Yes. All of our practitioners are licensed acupuncturists in Arizona. They all have graduate-level training related to acupuncture and Traditional Chinese Medicine.
Do you use sterile needles?
Absolutely. We only use sterile, single-use disposable needles, which means they are never reused.
Does acupuncture hurt?
Not usually. Many people find acupuncture to be relaxing and even fall asleep during treatment. Depending on where a needle is placed, there may be some sensation (quick pinch, tingling, dull ache, or heavy feeling) during the insertion but there should not be ongoing pain during treatment. If you do experience pain, please ask the acupuncturist to either adjust or remove that point.
How long does a treatment take?
Generally about an hour. Once the needles are placed, you can actually stay in the treatment room as long as you like. Some people do best with shorter treatments, some people like to rest with the needles for a long time (our record is 5 hours!). After a few treatments, you will get a sense for when you are "done." If you need to be out a certain time be sure to let your practitioner know in case you fall asleep.
What should I wear?
You will remain clothed during treatment. Plan to wear something comfortable. Many of the acupuncture points we use are on the hands, feet, arm, and legs, so wear clothing that can be pushed up to access these areas.
How many treatments will I need?
The number of treatments required depends on the severity and duration of the symptoms being addressed. The acupuncturist will discuss a treatment plan with you at your first visit. In general, many people begin treatment once or twice a week and taper off as their symptoms decrease.
Can acupuncture help...?
Acupuncture can help treat just about everything. It is particularly good at reducing pain, inflammation, and stress. Check out the What Can We Treat? page for more information.
Do you offer other modalities?
As our name suggests, we are an acupuncture clinic and this is our main form of treatment. We find acupuncture to be a very effective tool, so we do not frequently utilize other Chinese medicine tools (moxa, cupping, gua sha, etc.). When needed, our practitioners can prescribe herbs. At this time, however, we do not offer herbal only consults.
Can children visit the clinic?
Acupuncture can be a helpful tool for children. Due to the community nature of our clinic, we can not easily treat infants and children younger than 5. Treatment can be appropriate for kids who can remain relatively still and quiet for at least a few minutes and, most of all, who are willing to try acupuncture.
Please note that children cannot wait in our lobby without being accompanied by an adult. If you need to bring a child with you to your appointment, they will be asked to rest quietly in the treatment room with you. Whenever possible, please arrange other childcare so that you can fully relax during your visit.
Do you accept insurance?
No. We do not do any direct billing of insurance companies or other third parties. Most insurance plans do not cover acupuncture, but you will want to check with your company to see what they cover. We can provide a detailed receipt that you can submit for reimbursement, but it is your responsibility to find out exactly what your plan covers and what information they need for reimbursement. Note that many times the insurance copays will be higher than our sliding scale.
How does acupuncture work?
Many studies have shown acupuncture to effective for a number of conditions, but no one is certain 100% about how it works. At the simplest level, acupuncture helps bring the body back into balance and facilitate its own healing mechanisms. From a Western medical perspective, acupuncture may stimulate the body's inflammation response, relieving pain and releasing endorphins.